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FAQs

What’s the arrival time for an order?

  • Products on free and clearance section (earrings, necklaces, bracelets, accessories) can take 1 to 3 weeks in the US and 2 to 7 weeks on international delivery because of big demand.

What's the shipping price?

Depending on the weight and shipping address, and of course the product, the price range goes from $5.95 to $10.97 for just one product, if there’s an additional product ordered, an additional shipping charge will be placed as well, however the total shipping price will be shown before placing the order.

I placed an order for multiple products, but only have received one. Why?

We often use different distribution channels when you order multiple products. Therefore, products can be shipped on different dates in most cases. It is normal that you receive one product before another, and so on. Don't worry if all products you ordered don't arrive together at once, you will receive them.

I didn’t get a confirmation E-mail after placing the order. Why?

Confirmation emails are usually filtered as spam, please go to your spam section and check if it's there. If not, please contact us.

Which Payment ways can I use to buy on this website?

Shopify Payment Major credit cards and PayPal are accepted. We do not accept checks.

DEVOLUTIONS AND EXCHANGES

What's the Return Policy?

If you want to return your item for a refund you may do so within 15 days. We do not refund shipping cost.

IMPORTANT:  products maked FREE are no returnable nor exchangeable, and there are no shipping charge refunds.