What’s the arrival time for an order?
Products on free and clearance section (earrings, necklaces, bracelets, accessories) can take 1 to 3 weeks in the USA and 2 to 8 weeks on WorldWide delivery because of big demand.
Shipping and delivery delays
The delays on the custom office or the climatic changes are not contemplated on the delivery timing, these factors can affect the shipping and delivery time.
Customs & import taxes
- Orders may need to clear customs in your country.
- Please check if your order will incur additional import duties, taxes or other customs related charges.
- We are not responsible for delays caused by the customs department in your country.
- Duties and taxes are most typically not included in the price of the goods you purchase online.
What's the shipping price?
Depending on the weight and shipping address, and of course the product, the price range goes from $4.95 to $10.97 for just one product, if there’s an additional product ordered, an additional shipping charge will be placed as well, however the total shipping price will be shown before placing the order.
I placed an order for multiple products, but only have received one. Why?
We often use different distribution channels when you order multiple products. Therefore, products can be shipped on different dates in most cases. It is normal that you receive one product before another, and so on. Don't worry if all products you ordered don't arrive together at once, you will receive them.
I didn’t get a confirmation E-mail after placing the order. Why?
Confirmation emails are usually filtered as spam, please go to your spam section and check if it's there. If not, please contact us.
Which Payment ways can I use to buy on this website?
Stripe Payment Major credit cards and PayPal are accepted. We do not accept checks.
DEVOLUTIONS AND EXCHANGES
What's the Return Policy?
If you want to return your item for a refund you may do so within 30 days. We do not refund shipping cost.
We will not be responsible for the return costs, if the customer does not choose the correct size, model or color.
IMPORTANT: products maked FREE are no returnable nor exchangeable, and there are no shipping charge refunds.